Competencias esenciales para la Gestión en Red
Author
Vergara, Marcos; Médico Cirujano, académico de la División de Políticas y Gestión de la Escuela de Salud Pública de la Facultad de Medicina de la Universidad de Chile, Santiago.
Bisama, Ligia; Psicóloga Organizacional, profesor adjunto de la División de Políticas y Gestión de la Escuela de Salud Pública la Facultad de Medicina de la Universidad de Chile, Santiago.
Moncada, Patricio; Cirujano Dentista, Director de Salud Municipal en la comuna de San Rosendo y Miembro del Consejo Integrador de la Red Asistencial (CIRA) del Servicio de Salud de Bío Bío
Abstract
ESSENTIAL COMPETENCES FOR THE MANAGEMENT OF HEALTH CARE NETWORKS We suggest that in order to fulfill the health needs of the majority of the Chilean population, which is beneficiary of the public health system, essential organizational skills should be developed for network administration among Self-administered Hospitals, Network Manager and Primary Health Care facilities. Self-administered Hospitals should be competent in managing service options according to their strategy for development, reference and counter-reference mechanisms and waiting lists, to optimize queuing. The Network Manager should be competent in demand management that is regulated, investments management that determines future development in terms of population needs and stakeholders’ management, which is a political viability type of management. Finally, the Primary Health Care manager should be competent in demand management as a strategic partner of the Network Manager, community participation and management of interlinked areas, articulating social networks and sanitary impact management. At each level and within levels, there are crossroads that promote synergies. Based on the development of essential skills, a practice with strategic intentions, organization managers will develop team work skills.