| dc.creator | Korzenowski, André Luis | |
| dc.creator | Werner, Liane | |
| dc.creator | Schwenberger ten Caten, Carla | |
| dc.date | 2014-07-31 | |
| dc.date.accessioned | 2019-04-17T22:07:57Z | |
| dc.date.available | 2019-04-17T22:07:57Z | |
| dc.identifier | http://revistas.ubiobio.cl/index.php/RI/article/view/94 | |
| dc.identifier.uri | http://revistaschilenas.uchile.cl/handle/2250/49882 | |
| dc.description | Esta pesquisa busca identificar as práticas adotadas por engenheiros da qualidade em empresas do setor automobilístico de estado do Rio Grande do Sul, no sul do Brasil, na implantação do Controle Estatístico do Processoe confronta esses passos com o sugerido na literatura. Um estudo qualitativo foi efetuado utilizando entrevistas em profundidade realizadas junto a engenheiros de qualidade com experiência prévia na implantação de cartas de controle. Os resultados apresentam que existem diferenças entre o que é sugerido na literatura e as etapas de implantação adotadas pelas empresas. Não são efetuadas avaliações das suposições de normalidade ou independência podendo cartas inadequadas ser implantadas. Estudos de capacidade são efetuados antes mesmo da avaliação da estabilidade do processo por ser requisito demandado pelos clientes para certificação da qualidade.This research seeks to identify the practices adopted by quality engineers in automotivecompanies in the state of Rio Grande do Sul, southern of Brazil, during the Statistical Process Controlimplementation and confronts these steps with the literature suggestions. A qualitative study was conducted using in-depth interviews with quality engineers with previous experience in the control charts implementation. The results show that there are differences between what is suggested in the literature and the deployment steps adopted by companies. No inspections are made on assumptions as normality or independence. As result, unsuitable cards may be implemented. Capability studies are made before the assessment of the process stability. This requirement is demanded by customers for quality certification. | es-ES |
| dc.format | application/pdf | |
| dc.language | spa | |
| dc.publisher | Universidad del Bio-Bio | es-ES |
| dc.relation | http://revistas.ubiobio.cl/index.php/RI/article/view/94/3243 | |
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| dc.rights | Derechos de autor 2014 Revista Ingeniería Industrial | es-ES |
| dc.source | Revista Ingeniería Industrial; Vol. 13 Núm. 2 (2014) | es-ES |
| dc.source | 0718-8307 | |
| dc.source | 0717-9103 | |
| dc.title | A prática da implantação de cartas de controle em empresas do setor automobilístico | es-ES |
| dc.type | info:eu-repo/semantics/article | |
| dc.type | info:eu-repo/semantics/publishedVersion | |
