| dc.creator | Pentiado Godoy, Leoni | |
| dc.creator | Litza Cichocki, Dolores | |
| dc.creator | Medianeira Stefano, Nara | |
| dc.date | 2015-04-30 | |
| dc.date.accessioned | 2019-04-17T22:08:18Z | |
| dc.date.available | 2019-04-17T22:08:18Z | |
| dc.identifier | http://revistas.ubiobio.cl/index.php/RI/article/view/1916 | |
| dc.identifier.uri | http://revistaschilenas.uchile.cl/handle/2250/49956 | |
| dc.description | A transição do século XX, para XXI, veio acompanhada de intensas e rápidas transformações sociais, econômicas e culturais. No ambiente organizacional, este cenário tem se tornado um desafio para as lideranças das organizações. A presente pesquisa tem como objetivo propor um Modelo Gerencial da Qualidade o qual possa auxiliar os administradores de micro e pequenas empresas (MPEs) de confecção. A fim de assegurar a melhoria contínua do processo produtivo com base no perfil liderança. As MPEs objeto deste estudo foram em número de seis (6), localizadas no município de Toledo/Paraná. Os dados foram levantados através da aplicação de questionário. Pela análise dos dados evidencia-se o perfil dos gerentes, quanto à liderança. Foi sugerido um modelo para ajudar, às MPEs de confecções, a resolverem os seus problemas de forma adequada. Especialmente a partir da percepção dos colaboradores, proporcionando, uma constante melhoria dos processos e padrão de qualidade das confecções. Portanto, o modelo por meio de adaptações pertinentes um gerenciamento eficaz, com uma proposta de gestão com perspectiva de melhoria contínua, das MPEs de confecções.The transition from the twentieth century to the twenty-first, was accompanied by intense and rapid social, economic and cultural transformations. In the organizational setting, this scenario has become a challenge for the leadership of the organizations. The present paper aimed to propose a model of quality management that may assist administrators of micro and small companies company (SMEs) clothing. To ensure continuous improvement of the production process based on the profile leadership. The SMEs object of this study were six in number (6), located in the city of Toledo/Paraná – Brazil. Data were collected through a questionnaire. Data analysis shows the profile of managers regarding leadership. Suggested a model to help, to SMEs clothing, to solve its problems appropriately. Especially to the perception of employees, providing a constant process improvement and quality standard clothing. Therefore, model through effective management relevant adaptations, with a proposal for management with continuous improvement perspective, of the SMEs of clothing. | es-ES |
| dc.format | application/pdf | |
| dc.language | spa | |
| dc.publisher | Universidad del Bio-Bio | es-ES |
| dc.relation | http://revistas.ubiobio.cl/index.php/RI/article/view/1916/3234 | |
| dc.relation | /*ref*/ANCONA, D. Leadership in an age of uncertainty. Center for Business Research Brief, 2005, vol. 6, no 1, p. 1-3. | |
| dc.relation | /*ref*/ANTONAKIS, J.; HOUSE,R.J. Instrumental leadership: Measurement and extension of transformational: transactional leadership theory. The Leadership Quarterly, 2014, vol. 25, no 4, p. 746-771. | |
| dc.relation | /*ref*/BALKUNDI, P; KILDUFF, M. The ties that lead: a social network approach to leadership. The Leadership Quarterly, 2005, vol. 16, no 6, p. 941-61. | |
| dc.relation | /*ref*/BARKER, R. The nature of leadership. Human Relations, 2001, vol. 54, no 4, p. 469-94. | |
| dc.relation | /*ref*/BARNETT, T.R; ARNOLD, D.R. Justification and application of path-goal contingency leadership theory to marketing channel leadership. Journal of Business Research, 1989, vol. 19, no 4, p. 283-292. | |
| dc.relation | /*ref*/BASS, B.M. Leadership: Good, better, best. Organizational Dynamics, 1985, vol. 13, no 3, p. 26-40. | |
| dc.relation | /*ref*/BROWN, MARK GRAHAM. O sistema Baldrige da qualidade: como interpretar os critérios do Prêmio Malcolm Baldrige. São Paulo: Makron Books, 1995. | |
| dc.relation | /*ref*/BURNS, J.M. Leadership, 1978, New York: Harper and Row.CHIAVENATO, I. Introdução à teoria geral da administração, 2000, 6. ed., Rio de Janeiro: Campus. | |
| dc.relation | /*ref*/CHIAVENATO, I. Comportamento organizacional: a distância do sucesso das organizações. Rio de Janeiro: Elsevier, 2005. 539p. | |
| dc.relation | /*ref*/CHIAVENATO, I. Teoria geral da administração. 2001, Rio de Janeiro: Elsevier. | |
| dc.relation | /*ref*/CHIAVENATO, I. Treinamento e desenvolvimento de recursos humanos. 2003 São Paulo: Atlas. | |
| dc.relation | /*ref*/COLBERT, A.E. et al. Assessing the trait theory of leadership using self and observer ratings of personality: the mediating role of contributions to group success. The Leadership Quarterly, 2012, vol. 23, no 4, p. 670-685. | |
| dc.relation | /*ref*/CRAWFORD, C.B. Effects of transformational leadership and organizational position on knowledge management. Journal of Knowledge Management, 2005, vol. 9 no 6, p. 6-16. | |
| dc.relation | /*ref*/DACHLER, H.P., and HOSKING, D.M. The primacy of relations in socially constructing organizational realities. In: Management and organization: Relational perspectives, ed. D.M. Hosking, H.P. Dachler and K.J. Gergen, p. 1-29. Brookfield, VT: Avebury/Ashgate Publishing Co, 1995. | |
| dc.relation | /*ref*/DAY, G., GARDNER, S., and HERBA, C. An integrated approach to hospital strategic planning, quality assurance, and continuous quality improvement. Journal for healthcare quality: official publication of the National Association for Healthcare Quality, 1995, vol. 17, no 5, p. 21-25. | |
| dc.relation | /*ref*/DRATH, W. The deep blue sea: rethinking the source of leadership. San Francisco, CA: Jossey-Bass Publishers and Center for Creative Leadership, 2001. | |
| dc.relation | /*ref*/FIEDLER, Fred E., and CHEMERS, Martin M. Liderança e administração eficaz, 1981, São Paulo: Pioneira. | |
| dc.relation | /*ref*/GRAEN, G., NOVAK, M.A., and SOMMERKAMP, P. The effects of leader-member exchange and job design on productivity and job satisfaction: testing a dual attachment model. Organizational Behavior and Human Performance, 1982, vol. 30, p. 109-31. | |
| dc.relation | /*ref*/HALL, R.H. Organizações: estruturas, processos e resultados, 2004, 8ª ed., São Paulo: Prentice Hall. | |
| dc.relation | /*ref*/HARRINGTON, H.J. Gerenciamento total da melhoria contínua. 1997.Tradução José Carlos Barbosa dos Santos. São Paulo: Makron Books. | |
| dc.relation | /*ref*/HART, C.W.L., and BOGAN, C.E. O que é o prêmio Baldrige e o que representa para as organizações.1994. São Paulo: Makron Books. | |
| dc.relation | /*ref*/HOGAN, R., and BENSON, M.J. Personality, leadership, and globalization: linking personality to global organizational effectiveness. Advances in Global Leadership, 2009, vol. 5, p. 11-34. | |
| dc.relation | /*ref*/HOLTSKOG, H. Continuous improvement beyond the lean understanding. Procedia CIRP, 2013, vol. 7, p. 575-579. | |
| dc.relation | /*ref*/INTRA, C., and ZAHN, T. Transformation-waves – a brick for a powerful and holistic continuous improvement process of a lean production system. Procedia CIRP, 2014, vol. 17, p. 582-587. | |
| dc.relation | /*ref*/IVANOV, C.I., and AVASILCĂI, S. Performance measurement models: an analysis for measuring innovation processes performance. Procedia - Social and Behavioral Sciences, 2014, vol. 124, p. 397-404. | |
| dc.relation | /*ref*/JUDGE, T.A., et al. Personality and leadership: a qualitative and quantitative review. Journal of Applied Psychology, 2002, vol. 87, no 4, p. 765-80. | |
| dc.relation | /*ref*/JURAN, J. M. A qualidade desde o projeto: novos passos para o planejamento da qualidade de produtos e serviços. São Paulo: Pioneira, 1992. | |
| dc.relation | /*ref*/KIRKPATRICK, S.A., and LOCKE, E.A. Leadership: do traits matter? Academy of Management Executive, 1991,vol. 5, no 2, p. 48-60. | |
| dc.relation | /*ref*/LAU, A.K.W. Influence of contingent factors on the perceived level of supplier integration: a contingency perspective. Journal of Engineering and Technology Management, 2014, vol. 33, p. 210-242. | |
| dc.relation | /*ref*/MAIER, T.A. Hospitality Leadership Implications: Multigenerational Perceptions of Dissatisfaction and Intent to Leave. Journal of Human Resources in Hospitality & Tourism, 2011, vol. 10, no 4, p. 354-371. | |
| dc.relation | /*ref*/MALUCHE, Maria Aparecida. Modelo de controle de gestão para a pequena empresa como garantia da qualidade. 225f. Dissertação (Mestrado em Engenharia da Produção) - Programa de Pós-Graduação em Engenharia da Produção. Universidade Federal de Santa Catarina, Florianópolis UFSC, SC, 2000. | |
| dc.relation | /*ref*/MANZ, C.C., and SIMS JR, H.P. Super Leadership: Beyond the myth of heroic leadership. Organizational Dynamics, 1991, vol. 19, no 4, p. 18-35. | |
| dc.relation | /*ref*/MARION, R; and UHL-BIEN, M. Leadership in complex organizations. The Leadership Quarterly, 2001, vol. 12, no 4, p. 389-418. | |
| dc.relation | /*ref*/MARTÍNEZ-CóRCOLES, M., GRACIA, F., TOMÁS, I., and PEIRó, J.M. Leadership and employees’ perceived safety behaviors in a nuclear power plant: a structural equation model. Safety Science, 2011, vol. 49, no 8-9, p. 1118-1129. | |
| dc.relation | /*ref*/MAXIMIANO, A.C.A. Teoria geral da administração. 2002, 3. ed., São Paulo: Atlas. | |
| dc.relation | /*ref*/MCCABE, S., et al. Quality managers, authority and leadership. Construction Management and Economics, 1998, vol. 16, no 4, p. 447-457. | |
| dc.relation | /*ref*/MOLINA, R., and KLINKER, J.F.A code of ethics for democratic leadership. International Journal of Leadership in Education, 2012, vol. 15, no 3, 1, p. 381-386. | |
| dc.relation | /*ref*/MOSLEY, A.L. A behavioral approach to leadership: implications for diversity in today’s organizations. Journal of Leadership and Organizational Studies, 1998, vol. 5, no 1, p. 38-50. | |
| dc.relation | /*ref*/MOTTA, P.R. Transformação Organizacional: a teoria e a prática de inovar. 1999, 2. Reimpressão. Rio de Janeiro: Qualitymark. | |
| dc.relation | /*ref*/NEELY, A. The evolution of performance measurement research: developments in the last decade and a research agenda for the next. International Journal of Operations & Production Management, 2005, vol. 25, no 12, p. 1264-1277. | |
| dc.relation | /*ref*/NORDIN, F. Linkages between service sourcing decisions and competitive advantage: a review, propositions, and illustrating cases. International Journal of Production Economics, 2008, vol. 114, no 1, p. 40-55. | |
| dc.relation | /*ref*/OC, B., and BASHSHUR, M.R. Followership, leadership and social influence. The Leadership Quarterly,2013, vol. 24, no 6, p. 919-934. | |
| dc.relation | /*ref*/OLIVEIRA, J.F., MARINHO, R.M. Liderança: uma questão de competência. 2005, São Paulo: Saraiva. | |
| dc.relation | /*ref*/OOI, K.B.TQM: a facilitator to enhance knowledge management? a structural analysis. Expert Systems with Applications, 2014, vol. 41, no 11, p. 5167-5179. | |
| dc.relation | /*ref*/PIAW, C.Y., and TING, L.L. Are school leaders born or made? examining factors of leadership styles of Malaysian school leaders. Procedia - Social and Behavioral Sciences, 2014, vol. 116, p. 5120-5124. | |
| dc.relation | /*ref*/PINTO, S.D.M. Profissional da informação na busca de liderança e na convergência de competências.260p.2003.Tese (Doutorado em Engenharia da Produção). Universidade Federal de Santa Catarina – PPGEP. | |
| dc.relation | /*ref*/POMI, R.M. A importância da Gestão do turnover. 2005. [Disponível em]: <a href="http://www.rh.com.br/ler.php?cod=4009&org=1" target="_blank">http://www.rh.com.br/ler.php?cod=4009&org=1</a>. [Acesso em 29 de nov./ 2007]. | |
| dc.relation | /*ref*/PONGELUPPE, P.C., and BATALHA, M. O. Utilização de indicadores de desempenho para micros e pequenas empresas. In: XXI Encontro Nacional de Engenharia de Produção - ENEGEP. Salvador / BA, FTC, 2001. CD-ROM. | |
| dc.relation | /*ref*/RAELIN, J.A. Does action learning promote collaborative leadership? Academy of Management Learning and Education, 2006, vol. 5, no 2, p. 152-68. | |
| dc.relation | /*ref*/ROBERTS, C., and COGHLAN, D. Concentric collaboration: a model of leadership development for healthcare organizations. Action Learning: Research and Practice, 2011, vol. 8, no 3, p. 231-252. | |
| dc.relation | /*ref*/ROST, J. Leadership for the twenty-first century. 1991, Westport, CT: Greenwood. | |
| dc.relation | /*ref*/SANCHÉZ, M.M. El liderazgo. 2001. [Disponível em]: <a href="http://prometeo.cica.es/ macarmenweb/docência/materials/" target="_blank">http://prometeo.cica.es/ macarmenweb/docência/materials/</a>. [Acessado em 25 de maio de 2007]. | |
| dc.relation | /*ref*/SANGER, M.B. Does Measuring Performance Lead to Better Performance? Journal of Policy Analysis and Management, 2013, vol. 32, no 1, p. 185-203. | |
| dc.relation | /*ref*/SENGE, P.M. A quinta disciplina: arte,teoria e prática da organização da aprendizagem, 1990, 2. ed., São Paulo. Best Seller. | |
| dc.relation | /*ref*/SHREF, A.R., MAHMOUD MOHAMED ALI, D. Leadership styles of managers of Arab schools in Malaysia, their relationship to morale. Advances in Natural and Applied Sciences, 2012, vol. 6, no 6, p. 744-751. | |
| dc.relation | /*ref*/SOUZA, M. C. A. F. Pequena e medias empresas na reestruturação industrial. 270f. Tese Pós-Graduação em Economia - Instituto de Economia, Universidade de Campinas, Campinas, UNICAMP, 1993.SPECTOR, P.E. Psicologia nas organizações. 2002, 2. ed., tradução, Flórida. | |
| dc.relation | /*ref*/STEFANO, N. Sistemática de gerenciamento de custos fundamentada no método ABC para pequenas organizações de serviços. 144f. 2009. Dissertação. Centro de Tecnologia, Programa de Pós-Graduação em Engenharia de Produção, Universidade Federal de Santa Maria, Santa Maria. | |
| dc.relation | /*ref*/STEFANO, N., CASAROTTO, N., and GODOY, L.P. Qualidade externa e interna dos serviços: avaliação por meio da Escala SERVQUAL e Modelo Gap. RACE, 2010, Unoesc, vol. 9, no 1-2, p. 297-322. | |
| dc.relation | /*ref*/STOGDILL, R. Personal factors associated with leadership. The Journal of Psychology, 1948, vol. 25, p. 35-71. | |
| dc.relation | /*ref*/SUN, P.Y.T., and ANDERSON, M.H. Civic capacity: Building on transformational leadership to explain successful integrative public leadership. The Leadership Quarterly, 2012, vol. 23, no 3, p. 309-323. | |
| dc.relation | /*ref*/TRIVELLAS, P., and DRIMOUSSIS, C. Investigating leadership styles, behavioural and managerial competency profiles of successful project managers in Greece. Procedia - Social and Behavioral Sciences, 2013, vol. 73, no 27, p. 692-700. | |
| dc.relation | /*ref*/TRIVELLAS, P., and REKLITIS, P. Leadership competencies profiles and managerial effectiveness in Greece. Procedia Economics and Finance, 2014, vol.9, p. 380-390. | |
| dc.relation | /*ref*/ULUKAN, M. The democratic leadership in the football clubs. Energy Education Science and Technology Part B: Social and Educational Studies, 2012, vol. 4, no 1, p. 531-536. | |
| dc.relation | /*ref*/WANG, D., SU, Z., and YANG, D. Organizational culture and knowledge creation capability. Journal of Knowledge Management, 2011, vol. 15, no 3, p. 363-373. | |
| dc.relation | /*ref*/YIN, R.K. Estudo decaso: planejamento e métodos, 2011, Porto Alegre: Bookman. | |
| dc.relation | /*ref*/ZACCARO, S.J., and HORN, Z.N.J. Leadership theory and practice: Fostering an effective symbiosis.The Leadership Quarterly, 2003, vol. 14, no 6, p. 769-06. | |
| dc.relation | /*ref*/ZHANG, S., and FJERMESTD, J. Bridging the gap between traditional leadership theories and virtual team leadership. International Journal of Technology, Policy and Management, 2006, vol. 6, no 3, p. 274-291. | |
| dc.rights | Derechos de autor 2015 Revista Ingeniería Industrial | es-ES |
| dc.source | Revista Ingeniería Industrial; Vol. 14 Núm. 1 (2015) | es-ES |
| dc.source | 0718-8307 | |
| dc.source | 0717-9103 | |
| dc.title | Proposta de um modelo gerencial com ênfase na qualidade para micro e pequenas empresas de confecção | es-ES |
| dc.type | info:eu-repo/semantics/article | |
| dc.type | info:eu-repo/semantics/publishedVersion | |
