This paper analyses the implementation of the Open Government Data strategy and portal of the City of Vienna. This evaluation is based on qualitative interviews and online polls after the strategy was implemented. Two groups of users were involved in the evaluation: internal target groups (employees and heads of department in the City of Vienna’s public administration departments) and external stakeholders (citizens, business representatives, science and research, journalists). Analyzed aspects included the present organizational processes, the benefits (to business and society), and requirements for future Open Government Data initiatives. This evaluation reveals success factors which accompanied the implementation: the clear definition of responsibilities and the implementation along a process model, the integration of the Open Government Data platform into existing Content Management Systems, the evaluation of the Open Government Data initiative very shortly after its inception. Based on the theoretical and empirical findings, recommendations for future Open Government Data strategies are made which target the local authority and would require action on the federal level such as Creative Commons Attribution License as the default for subsidy funds or public relation measures carried out directly by the data providing departments.
Universidad de Talca
Journal of theoretical and applied electronic commerce research v.9 n.2 2014