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  • Revista de la Construcción. Journal of Construction
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Assessment of the level of stakeholders’ satisfaction with respect to the scope: A methodological proposal for mining projects

Author
González León, Alfredo; Universidad Católica del Norte, Departamento Gestión de la Construcción Ave. Angamos 0610, Antofagasta (Chile)

Sánchez Pinto, Myriam; Universidad Católica del Norte, Departamento Gestión de la Construcción Ave. Angamos 0610, Antofagasta (Chile)

Heredia Rojas, Boris; Universidad Católica del Norte, Departamento Gestión de la Construcción Ave. Angamos 0610, Antofagasta (Chile)

Full text
http://revistadelaconstruccion.uc.cl/index.php/rdlc/article/view/1441
Abstract
DOI: 10.7764/RDLC.18.1.186Traditionally, stakeholders have been underrepresented when defining the scope of a project, generating numerous problems during the execution and implementation of the project. Through this study, a procedure is proposed for helping the project management team to systematically identify and prioritize the involvement of each key stakeholder in mining projects. The procedure provides a tool to assess the level of completeness in defining the scope of the project, considering the stakeholders’ needs. With this methodological proposal, decision-makers and project managers will be able to ensure that the requirements and concerns of the stakeholders are properly considered in the early stages of the project, allowing a better level of satisfaction with respect to the desired scope of the project.  
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Discipline
Artes, Arquitectura y UrbanismoCiencias Agrarias, Forestales y VeterinariasCiencias Exactas y NaturalesCiencias SocialesDerechoEconomía y AdministraciónFilosofía y HumanidadesIngenieríaMedicinaMultidisciplinarias
Institutions
Universidad de ChileUniversidad Católica de ChileUniversidad de Santiago de ChileUniversidad de ConcepciónUniversidad Austral de ChileUniversidad Católica de ValparaísoUniversidad del Bio BioUniversidad de ValparaísoUniversidad Católica del Nortemore

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