| dc.creator | Petrillo, Antonella | |
| dc.creator | De Felice, Fabio | |
| dc.date | 2015-10-24 | |
| dc.identifier | https://www.jotmi.org/index.php/GT/article/view/1908 | |
| dc.identifier | 10.4067/S0718-27242015000300011 | |
| dc.description | In this paper a multicriteria methodological approach, based on Balanced Scorecard (BSC) and Analytic Network Process (ANP), is proposed to evaluate competitiveness performance in luxury sector. A set of specific key performance indicators (KPIs) have been proposed. The contribution of our paper is to present the integration of two methodologies, BSC – a multiple perspective framework for performance assessment – and ANP – a decision-making tool to prioritize multiple performance perspectives and indicators and to generate a unified metric that incorporates diversified issues for conducting supply chain improvements. The BSC/ANP model is used to prioritize all performances within a luxury industry. A real case study is presented. | en-US |
| dc.format | application/pdf | |
| dc.format | application/vnd.openxmlformats-officedocument.wordprocessingml.document | |
| dc.language | eng | |
| dc.publisher | Facultad de Economía y Negocios, Universidad Alberto Hurtado | en-US |
| dc.relation | https://www.jotmi.org/index.php/GT/article/view/1908/985 | |
| dc.relation | https://www.jotmi.org/index.php/GT/article/view/1908/1230 | |
| dc.rights | Copyright (c) 2015 Journal of Technology Management & Innovation | en-US |
| dc.rights | https://creativecommons.org/licenses/by-sa/4.0 | en-US |
| dc.source | Journal of Technology Management & Innovation; Vol. 10 No. 3 (2015); 92-103 | en-US |
| dc.source | Journal of Technology Management & Innovation; Vol. 10 Núm. 3 (2015); 92-103 | es-ES |
| dc.source | 0718-2724 | |
| dc.subject | Value chain | en-US |
| dc.subject | Innovation | en-US |
| dc.subject | Luxury | en-US |
| dc.subject | KPIs | en-US |
| dc.subject | BSC | en-US |
| dc.subject | ANP. | en-US |
| dc.title | Multidimensional Balanced Efficiency Decision Model | en-US |
| dc.type | info:eu-repo/semantics/article | |
| dc.type | info:eu-repo/semantics/publishedVersion | |
| dc.type | Peer-reviewed Article | en-US |
