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dc.contributorCoordination for the Improvement of Higher Education Personnel (CAPES), Brazilian Government.en-US
dc.creatorRibeiro, Juliane
dc.creatorHiguchi, Agnaldo
dc.creatorBronzo, Marcelo
dc.creatorVeiga, Ricardo
dc.creatorde Faria, Adriana
dc.date2016-12-28
dc.date.accessioned2019-05-03T13:22:27Z
dc.date.available2019-05-03T13:22:27Z
dc.identifierhttps://www.jotmi.org/index.php/GT/article/view/2195
dc.identifier10.4067/S0718-27242016000400011
dc.identifier.urihttp://revistaschilenas.uchile.cl/handle/2250/87360
dc.descriptionScience and technology parks (STPs) have been playing an increasingly influential role in the stimulation and growth of the knowledge economy. However, the spread of STPs faces relevant challenges, such as the development of robust performance management systems, able to demonstrate results and indicate improvement opportunities. Thereby, this paper proposes a theoretical model of performance management, which combines premises of the Service-Dominant Logic (S-D Logic), the Balanced Scorecard (BSC) and the General Hierarchical Model (GHM). Based on a multiple-case exploratory and qualitative study, relevant information about the strategic planning and management of these projects were extracted and paved the way for the construction of a performance hierarchical model composed of five perspectives, according to the BSC. Considering the outcomes, it is expected that the proposed model provide useful insights for the consolidation of a framework for the strategic management of science and technology parks.en-US
dc.formatapplication/pdf
dc.languageeng
dc.publisherFacultad de Economía y Negocios, Universidad Alberto Hurtadoen-US
dc.relationhttps://www.jotmi.org/index.php/GT/article/view/2195/1056
dc.rightsCopyright (c) 2016 Journal of Technology Management & Innovationen-US
dc.rightshttp://creativecommons.org/licenses/by/4.0en-US
dc.sourceJournal of Technology Management & Innovation; Vol 11, No 4 (2016); 80-90en-US
dc.sourceJournal of Technology Management & Innovation; Vol 11, No 4 (2016); 80-90es-ES
dc.source0718-2724
dc.subjectscience and technology parks; service-dominant logic; balanced scorecard; general hierarchical model; performance management model.en-US
dc.titleA Framework for the Strategic Management of Science & Technology Parksen-US
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion
dc.typePeer-reviewed Articleen-US


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