Cacao (Theobroma cacao L.) represents one of the most important agricultural crops of the humid Mexican tropics. In the last 10 yr, approximately 23.000 t of this grain were no longer produced per cycle. The objective of this study was to identify characteristics and factors that restrict production in the states of Tabasco and Chiapas. A survey was applied to obtain information about 184 producers and their plantations by two-stage sampling. Descriptive statistics were calculated and multilevel models were adjusted to analyze the information. Results show that there are differences (P < 0.05) in cacao yield between municipalities (380 kg ha-1 + u,o j is the estimated residual for each municipality). Crop productivity levels are higher in the state of Tabasco than in Chiapas (644 and 344 kg ha-1, respectively). Incidence of frosty pod rot of cacoa, also known as moniliasis, induced by Moniliophthora roreri [(Cif) H.C. Evans, Stalpers, Samson &amp; Benny 1978] is significantly greater (P < 0.05) in the state of Chiapas (60%) than in Tabasco (48%).Producers who carry out more crop management practices increase yields and decrease the pathogen&rsquo;s impact on their plantations. Results suggest the need to apply differentiated public policies to promote production within each region or municipality.