Work organisation refers to the way work is designed and managed, and to the economic factors that shape job design. Role theory and occupational community notions provided the framework for exploring how work organisation predicts work stress in staff and subcontractor groups in the mining industry. A survey was carried out on 451 workers in four Chilean mining cities to explore work organisation and stress issues. Open-ended questions about job perceptions were also asked. A series of hierarchical regressions showed that work organisation factors based on role relationships explain the main variance observed in strains and organisational hazards. Workers' opinions highlight work mates' friendship as the most important source of well-being, and lack of organisational support as the main source of problems. Differences between groups highlight social and work inequalities. Intervention programmes addressing work organisation and stress in this sector should consider occupational community principles for the staff group. Education in work organisation is recommended to raise occupational health and safety minimum standards in subcontractor companies.