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dc.creatorWalczak,Steven
dc.creatorGregg,Dawn G
dc.date2009-12-01
dc.date.accessioned2019-04-25T12:41:25Z
dc.date.available2019-04-25T12:41:25Z
dc.identifierhttps://scielo.conicyt.cl/scielo.php?script=sci_arttext&pid=S0718-18762009000300003
dc.identifier.urihttp://revistaschilenas.uchile.cl/handle/2250/61083
dc.descriptionElectronic commerce research has shown that a very wide variety of factors such as website quality and vendor reputation influence consumer behaviors and outcomes. These behaviors and outcomes include: trust, intention to transact, and return visits. However, these factors are typically studied in isolation and often show conflicting results. This paper proposes a unifying model of online identity (or e-image) that combines the various factors that influence user perceptions of an e-business. Survey results support the importance of a wide variety of e-image factors when forming impressions online and show that while information content is the foremost concern for most users, the importance of other factors varies depending on the role of the user in establishing a relationship with the owner of the online identity.
dc.formattext/html
dc.languageen
dc.publisherUniversidad de Talca
dc.relation10.4067/S0718-18762009000300003
dc.rightsinfo:eu-repo/semantics/openAccess
dc.sourceJournal of theoretical and applied electronic commerce research v.4 n.3 2009
dc.subjectE-commerce
dc.subjectOnline Identity
dc.subjectWebsite Quality
dc.subjectTrust
dc.subjectFeedback/Reviews
dc.subjectReputation Mechanisms
dc.titleFactors Influencing Corporate Online Identity: A New Paradigm


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