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dc.creatorShipps,Belinda
dc.date2013-04-01
dc.date.accessioned2019-04-25T12:41:44Z
dc.date.available2019-04-25T12:41:44Z
dc.identifierhttps://scielo.conicyt.cl/scielo.php?script=sci_arttext&pid=S0718-18762013000100004
dc.identifier.urihttp://revistaschilenas.uchile.cl/handle/2250/61174
dc.descriptionAs the use and value of social networks continues to expand and creatively grow, the question of how to attract people to the various sites becomes an important question. This research focuses on interactivity and its role in user satisfaction with a social network site. A model is put forth that focuses on factors that help answer these questions. A survey was conducted with 164 users of social networking websites (i.e. Facebook, Linkedin & Twitter) regarding technology acceptance, marketing related factors and user satisfaction. We find that perceived interactivity (in terms of control) and level of focus/concentration do affect an end user’s satisfaction with a social network along with antecedents from the technology acceptance model (TAM). These findings suggest both TAM related factors and marketing related factors both impact the user experience on a social networking site.
dc.formattext/html
dc.languageen
dc.publisherUniversidad de Talca
dc.relation10.4067/S0718-18762013000100004
dc.rightsinfo:eu-repo/semantics/openAccess
dc.sourceJournal of theoretical and applied electronic commerce research v.8 n.1 2013
dc.subjectInteractivity
dc.subjectSocial networks
dc.subjectTechnology acceptance model
dc.subjectTAM
dc.subjectSatisfaction
dc.subjectPerceived interactivity
dc.subjectSocial capital
dc.subjectSocio-technical theory
dc.subjectCommunication
dc.subjectOnline shopping
dc.subjectEcommerce
dc.subjectSocial shopping
dc.titleSocial Networks, Interactivity and Satisfaction: Assessing Socio-Technical Behavioral Factors as an Extension to Technology Acceptance


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