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Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category;
Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category

dc.creatorCazzell, Brian
dc.creatorUlmer, Jeffrey M
dc.date2009-05-04
dc.identifierhttps://www.jotmi.org/index.php/GT/article/view/cas19
dc.identifier10.4067/S0718-27242009000100012
dc.descriptionThe Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impact. The impact of the award was examined in several categories including financial performance, market share, and employee productivity. This study explored the accomplishments of each company and compared the common factors they shared with one another. It was found that all five companies experienced tremendous financial growth on average of 100% in either sales or revenue as a result of their dedication to quality which ultimately led to winning the MBNQA.en-US
dc.descriptionThe Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impact. The impact of the award was examined in several categories including financial performance, market share, and employee productivity. This study explored the accomplishments of each company and compared the common factors they shared with one another. It was found that all five companies experienced tremendous financial growth on average of 100% in either sales or revenue as a result of their dedication to quality which ultimately led to winning the MBNQA.es-ES
dc.descriptionThe Malcolm Baldrige National Quality Award is the nation’s highest quality award. The application and review process is outlined in this work. The objective of this study was to examine the five previous winners in the Manufacturing category and to establish a firm conclusion about the award’s impact. The impact of the award was examined in several categories including financial performance, market share, and employee productivity. This study explored the accomplishments of each company and compared the common factors they shared with one another. It was found that all five companies experienced tremendous financial growth on average of 100% in either sales or revenue as a result of their dedication to quality which ultimately led to winning the MBNQA.pt-BR
dc.formatapplication/pdf
dc.languageeng
dc.publisherFacultad de Economía y Negocios, Universidad Alberto Hurtadoen-US
dc.relationhttps://www.jotmi.org/index.php/GT/article/view/cas19/481
dc.rightsCopyright (c) 2009 Journal of Technology Management & Innovationen-US
dc.rightshttps://creativecommons.org/licenses/by-sa/4.0en-US
dc.sourceJournal of Technology Management & Innovation; Vol. 4 No. 1 (2009); 134-142en-US
dc.sourceJournal of Technology Management & Innovation; Vol. 4 Núm. 1 (2009); 134-142es-ES
dc.source0718-2724
dc.subjectMalcolm Baldrige National Quality Awarden-US
dc.subjectMBNQAen-US
dc.subjectmanufacturingen-US
dc.subjectaward impact.en-US
dc.titleMeasuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Categoryen-US
dc.titleMeasuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Categoryes-ES
dc.titleMeasuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Categorypt-BR
dc.typeinfo:eu-repo/semantics/article
dc.typeinfo:eu-repo/semantics/publishedVersion
dc.typePeer-reviewed Articleen-US


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